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FAQ
Frequently asked questions
General
Upton Station is a creative studio that designs clothing and lifestyle pieces with a focus on quality, timeless design, and thoughtful details. Our goal is to create pieces you can wear, live in, and grow old with.
Our products are designed in the United States and produced in collaboration with trusted manufacturing partners. We focus on quality materials and responsible production.
Our garments are designed with a modern or true-to-size fit. Each product page includes a fit guide to help you choose the right size. If you’re between sizes, we recommend sizing up.
We use carefully selected fabrics and hardware chosen for durability, comfort, and longevity. Specific material details are listed on each product page.
Orders are typically processed within 2–5 business days. Shipping times vary depending on your location and the shipping method selected at checkout.
At this time, we primarily ship within the United States. International shipping options may be added in the future.
All sales are final. Due to limited production, we do not offer returns or exchanges.
If your item arrives damaged or defective, contact us within 7 days of delivery at info@uptonstation.com with your order number and photos for review.
Care instructions are included on the garment label and product page. Following these instructions will help preserve the quality and lifespan of your piece. 100% cotton items should be washed in cold water, hang-dry or delicate cycle.
Some items may be restocked, while others are produced in limited quantities. Sign up for our mailing list to be notified of restocks and new releases.
You can reach us through the Contact page or by email. We aim to respond to all inquiries within 1–2 business days.
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